CANCELLATION POLICY

We ask that you please reschedule or cancel at least 2 days before the beginning of your appointment or you may be charged a cancellation fee. Cancellations made 48 hours or more before your appointment: No fee will be charged. Please note if you do not confirm your appointment before the 48 hour cancellation window your appointment is subject to automatic cancellation. Cancellations made between 24-48 hours before your appointment: 50% of the service fee will be charged, and any deposits made will be forfeited. Cancellations made within 24 hours of your appointment: 100% of the service fee will be charged, and any deposits made will be forfeited. No-shows: 100% of the service fee will be charged, and any deposits made will be forfeited. Future appointments will require full pre-payment. Late arrivals: If you are more than 15 minutes late, you will be considered a no-show and the above policy will apply. We kindly ask for your understanding regarding our cancellation policy. As a small, service-based business, last-minute cancellations and no-shows have a significant impact on our ability to operate efficiently and sustainably. Cancellation fees are not a punishment-they are in place to protect the time and resources we dedicate to each appointment and to ensure we can continue serving our amazing clients with the quality and attention they deserve. We truly appreciate your respect for our policies, which help us stay in business and continue doing what we love: taking great care of you. Thank you for your support and understanding!